When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, city/state/zip code or other details to help you with your experience.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s “Help” menu to learn the correct way to modify your cookies.
If you disable cookies, some features of our website may be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders even if you disable cookies, Location or IP address information.
In general, we do not sell, trade, or otherwise transfer to outside parties your Personal Information, except as described in this policy. Consistent with this policy, we may share your Personal Information with third party partners and service providers, such as website hosting partners and other parties who assist us in operating our website, conducting our business, or otherwise providing the services you request; these service providers and partners agree to keep all such information confidential. We may share certain information, including your Personal Information, with our parent company, subsidiaries, joint ventures, or other companies under common control (“Affiliates”). Any Personal Information shared with our Affiliates will be used in a manner consistent with this policy. We may also release your information when we believe in good faith that release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Finally, we may share your Personal Information with third parties for any other purpose with your consent.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will notify users of our website within (7) business days should a data breach occur.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Last updated: September 14, 2022
We value and respect your privacy and are committed to protecting your personal information. This privacy policy applies to information collected by Xponential Fitness (“we,” “us,” “our”) from and about visitors (“you,” “your”) to the Xponential+ Meta Quest (the “XPLUS Quest App”). Please read this policy carefully to better understand how we collect, use, protect or otherwise handle your personal information.
The XPLUS Quest App is offered exclusively on the Meta Quest-branded platform (formerly the Oculus brand, the “Meta Quest Platform”). If you use a Meta, Facebook, or an Oculus account to purchase a subscription to the XPLUS Quest App, or if you use Meta VR Products (e.g., virtual, mixed, and augmented reality hardware and software products), Meta may collect certain personal information from or about you. This data would be subject to the applicable Meta privacy policy. (For more information about how Meta uses your personal information, including on the Meta Quest Platform, please visit the Meta Privacy Center).
With respect to your use of the XPLUS Quest App, except as described in this privacy policy, we do not obtain or receive your personal information from third parties, and we do not sell or share your data with third parties.
When you subscribe to, or visit the XPLUS Quest App, we collect the following:
We use your information for the following purposes:
We process your personal information when we believe we have a valid legal basis to do so under applicable law. For instance, if you are located in the European Economic Area (“EEA”) or the United Kingdom, the General Data Protection Regulation (“GDPR”) requires us to identify the legal basis upon which we rely. These include:
We do not sell, trade, or otherwise transfer to outside parties the personal information we collect via the XPLUS Quest App except as described in this policy.
Consistent with this policy, we may share your Personal Information with:
We are not responsible for the content of any third party website, platform, or other VR experience – including Meta or other offerings provided by third parties on the Meta Quest Platform – nor for the data collection or handling practices of any such third party. We encourage you to read the privacy policies of such third parties to understand how your data may be used by them.
We maintain commercially reasonable security measures to protect the personal information we collect from you via the XPLUS Quest App. However, no data transmitted over the internet is totally secure so we cannot guarantee the absolute security of your information.
We will retain your personal information for as long as needed to fulfill the purposes described in this policy, or as otherwise required by law.
You have the right to access and delete your personal information. Additionally, you may have certain rights related to your personal information that we have collected. If you (or your authorized representative) would like to exercise these rights, please submit the Your Privacy Choices Request Form or contact us cxc@xponential.com or via the information provided below.
European Economic Area (“EEA”) and United Kingdom Residents
If you are located in the EEA or the UK, you have a number of rights protected under GDPR, including:
Certain US State Laws
Certain states – including those in California, Colorado, Connecticut, Utah, and Virginia – have enacted privacy laws which provide certain rights to residents of those states, similar to those listed above. For further information, please refer to the Privacy Notice for California Residents.
We are based and operate in the United States. If you reside outside the United States and use the XPLUS Quest App, your information will be transferred to and processed in the United States for the purposes described in this policy, which may provide different levels of privacy protection than the jurisdiction in which you are located.
The XPLUS Quest App is not intended for children under the age of 18. We do not market to, or knowingly collect personal information of children under 18.
If you have any questions regarding this privacy policy, how we collect, use, process, or share your information, or how to delete or otherwise exercise your rights over your personal information, you may contact us using the following information:
17877 Von Karman Ave.
Irvine, California 92614
United States